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Sharon Taylor, SFP

Centra Credit Union

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Centra Credit Union

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BICUC Fireside Chat - Thurs Feb 26

Posted By Sharon Taylor, SFP 01-28-2026 11:02
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"What the Disappearance of Safe Deposit Boxes Signals about Banking's Future" Carla Trombly will unpack what the quiet disappearance of the safe deposit box signals about banking's future and how institutions are rethinking every square foot of the branch. Carla brings an informed perspective shaped ...

RE: Security Camera Systems/ Banking

Posted By Sharon Taylor, SFP 12-10-2025 09:22
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Jeff – We have Verint too, but for our latest branch which we opened on November 3, we went with a cloud security system. We chose Eagle Eye. They use local area installers which was helpful. So far we are very happy with the system but it is only 6 weeks old. We do want to go cloud based moving forward ...

RE: AI Use in Facilities

Posted By Sharon Taylor, SFP 12-03-2025 11:26
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Thank you Josh – My CU is rolling out CoPilot, so it will be interesting to see what we initially use it for. We start training next week. The information from the speaker you saw at WW is helpful, and I agree with the sentiment to sit out the first phase. Sharon Taylor VP Facilities 3801 ...

AI Use in Facilities

Posted By Sharon Taylor, SFP 12-02-2025 10:07
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I was wondering if anyone is using AI within their facilities department and what it is being used for. I am trying to understand where it may be of benefit but I am very green about this area. Sharon Taylor VP Facilities 3801 Tupelo Drive | PO Box 789 | Columbus, IN 47201 P 812-314-0372 ...

RE: Digital Mailroom / Mail room scanning

Posted By Sharon Taylor, SFP 12-02-2025 09:59
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This is something we have been looking at too. Right now the only item we are scanning is individuals business credit card statements, so they receive them in a timely manner. Sharon Taylor VP Facilities 3801 Tupelo Drive | PO Box 789 | Columbus, IN 47201 P 812-314-0372 | 800-232-3642, ...

IFMA Global Job Board Announcement

Posted By Sharon Taylor, SFP 12-01-2025 08:57
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IFMA has announced the IFMA Global Job Board, a new career platform designed to connect facility management professionals with opportunities worldwide. The site combines job listings, career development tools, and AI-powered resources to help members advance their careers. Job seekers can explore a ...

BICUC Much & Master - Branch Design - Moving from Transactions to Advisory - Thur Nov 20

Posted By Sharon Taylor, SFP 11-17-2025 13:43
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Join BICUC on Thursday Nov 20 at 12 noon CST. The final Much & Master for 2025. Mac Erickson, The Element Group, will share insights on Branch Design Transformation - moving from transaction branch design to advisory branch design. Registration link - https://events.teams.microsoft.com/eve ...

BICUC - Munch & Master - Oct 23

Posted By Sharon Taylor, SFP 09-30-2025 14:52
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The next BICUC Munch & Master is on October 23 at 12 noon to 12:45pm Central. Brad Ritner from NewGround will be presenting Trends in HQ Design. Please register here - https://events.teams.microsoft.com/event/544ef545-1b4c-4429-86ed-0729ddc1deae@f6d19881-0644-4f39-9f58-6180108219ec ...

RE: Cash Recyclers

Posted By Sharon Taylor, SFP 09-29-2025 16:04
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Thanks for that information Darin. I can add them to our RFP list. Sharon Taylor VP Facilities 3801 Tupelo Drive | PO Box 789 | Columbus, IN 47201 P 812-314-0372 | 800-232-3642, ext. 0372 smtaylor@centra.org | www.centra.org

RE: Cash Recyclers

Posted By Sharon Taylor, SFP 09-25-2025 08:01
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Lisa - Thank you for this valuable information. I appreciate you taking the time to provide your feedback. Our core is DNA so I will check if this brand is compatible. Thanks again for the valuable information. ------------------------------ Sharon Taylor SFP VP Facilities Centra Credit Union Columbus ...

RE: Cash Recyclers

Posted By Sharon Taylor, SFP 09-24-2025 11:23
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Great information Heather. We do like the LTA's but we wonder if there is anything better on the market today. I will keep you posted on our decision. ------------------------------ Sharon Taylor SFP VP Facilities Centra Credit Union Columbus IN 812-314-0372 ------------------------------

RE: Cash Recyclers

Posted By Sharon Taylor, SFP 09-24-2025 10:31
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Thank you Heather. This is very helpful information. We will definitely add this model to our RFP. Who is your supplier? ------------------------------ Sharon Taylor SFP VP Facilities Centra Credit Union Columbus IN 812-314-0372 ------------------------------

Cash Recyclers

Posted By Sharon Taylor, SFP 09-23-2025 09:39
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We will be putting out an RFP for new cash recyclers. We will be replacing LTA-350 TCR's as they are end of life. I was wondering if anyone has any TCR's they would recommend. ------------------------------ Sharon Taylor SFP VP Facilities Centra Credit Union Columbus IN 812-314-0372 -------------- ...

RE: Maintenance Outsourcing

Posted By Sharon Taylor, SFP 09-09-2025 10:53
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Bryan – At Centra we have a local maintenance business that responds to maintenance issues that my maintenance team are not able to handle. The local maintenance company has access to our branches in case there is after hours work required. They tend to focus on plumbing and electrical issues, but they ...

Retail Branch Design - Learn About The Top 10 Trends - June 26

Posted By Sharon Taylor, SFP 06-20-2025 08:28
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BICUC Munch & Master for June is focused on the topic of branch design. We are excited to have Brad Ritner, Director of Retail at NewGround Architects present the top 10 trends that are shaping the future of branch design. June 26 - 12 noon PST. Click on the link below to register. https://events.t ...

RE: Maintenance Management

Posted By Sharon Taylor, SFP 04-21-2025 11:58
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Christi - We have implemented Akitabox for critical infrastructure management. As well as highlighting assets on a floor plan, our service providers can update planned and unplanned maintenance into the system, so we have a record of the maintenance completed on our critical assets. ------------------------------ ...

RE: Maintenance Management

Posted By Sharon Taylor, SFP 03-10-2025 15:35
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Christi - Checkout Akitabox for storing property information - particularly critical assets. I also have a spreadsheet I use for keeping a list of locations. It is easy to do a quick check on lease expiry dates, rental renewal dates etc. I will send you a copy of my template. ------------------------------ ...

RE: Maintenance Management

Posted By Sharon Taylor, SFP 02-28-2025 09:24
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Christi - I use OfficeSpace for maintenance reporting. It allows team members to report maintenance issues and allows them to pin on a floor plan where the issue is. It allows photos which our vendors love. It is a very easy to use system. I am just implementing Akitabox for our critial asset management. ...

RE: Budgeting for Miscellaneous

Posted By Sharon Taylor, SFP 12-05-2024 09:53
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Micah - I always add a contingency line to both my Opex and Capex budget. These dollar amounts covers any unforeseen expenditure during the year. ------------------------------ Sharon Taylor VP of Facilities Centra Credit Union Bloomington IN 812-340-1485 ------------------------------

Instant Issue & Check Printers

Posted By Sharon Taylor, SFP 11-26-2024 11:44
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I am wondering where you locate your Instant Issue credit/debit card printing machine and Check printer at your branches. Do you install them on the teller line or in a room where they can not be seen by Members/Customers? I am having a conversation with my Retail team about location as they want them ...