Highly motivated and dedicated, executive leader possessing strong interpersonal, creative problem-solving, and communication skills.
Well-rounded individual with 25+ years’ experience in the following focus areas:
Leadership – Provide inspiration, direction, coaching and support to direct, indirect and contracted reports.
Strategy Development – Responsible for the development of the strategic direction for multiple corporations.
Change Agent – Restructured teams to deliver peak performance by aligning to customer and business goals.
Financial Management – Reduced operating expenses while growing revenue by over 400% in 5 years.
Customer Satisfaction – 96% overall customer satisfaction rate for 2016 spanning over 4000 hospitality functions.
Facility Management– Delivered a full range of services supporting facilities-centric, not-for-profit corporations:
• Negotiated and managed countless contracts for services, leasing and construction projects.
• Implemented and deployed of facility-related technology and room management systems.
• Developed innovative, transformative processes/methodologies to support changing business needs.
Industry Leadership - 25+ years’ experience in executive roles with IFMA (local and international).