Protecting the Future: Building Technology, Revenue and Resilience

The role of facility managers is constantly evolving, now encompassing the integration of smart technologies to reduce operating costs, improve asset performance and manage tenant experiences. However, as technical advancements continue, new vulnerabilities of cyber-attacks to these building technologies can pose a direct threat to public health and safety. Cyber-attacks are no longer a matter for the IT department. Emerging threats to buildings call for the urgent development of risk management strategies, governance and technical expertise to strengthen cyber defenses and resilience. It's not a question of if, but when a cyber incident may occur. Therefore, it is crucial to improve awareness and establish an action plan to promptly identify, protect, detect, respond to, and recover from potential cyber-physical attacks.