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  • 1.  Hearing impaired equipment

    Posted 09-03-2024 15:45

    Good Morning,

    I am curious to know if anyone in the group has had to install teller drive lane equipment for a hearing impaired employee?  We have an employee that wears hearing aids and we would like to provide blue tooth capabilities into the drive through equipment.  All of our equipment is provided by Oppliger, and they do not seem to have an easy answer for us.

    Please let me know if you have had experience with this sort of accommodation before.

    Thanks so much!

    Lyndsi Cox​​​​

    Deputy Director of Facilities

    Branch: 

    Home Office

    Extension: 

    6268

    Direct: 

    785-231-6268

    Sig for Lyndsi Cox
    lcox@capfed.com


    ------------------------------
    Ken Scott
    1st VP, Dir FM, Security & Purchasing
    Capitol Federal
    Topeka KS
    785-270-6121
    ------------------------------


  • 2.  RE: Hearing impaired equipment

    Posted 30 days ago

    Hi Ken and Lyndsi,

     

    I did reach out to our vendor, Cook Solutions Group, they use the Plantronics CS540 in our drive throughs. They were not able to get a definitive answer from the manufacture for Bluetooth but did confirm that this model is not conducive with hearing aids.

     

    Richard Breitenberg | CFM SFP FMP LEED GA

    VP-Director

    STCU  Facilities and Support Services

     

    tel (509) 344.2306 | fax (509) 344.2218

    cell (509) 954-9034

     

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