BICUC

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

good morning

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

Christi - We use a bio-metric system which reads our fingerprint.  Therefore no badges to worry about or replace.  At our HQ building, we also use a system called Greetly by OfficeSpace for visitors and vendors.  When a visitor/vendor enters their details into the ipad in our vestibule, it sends an email, text message and phone call to the team member to let them know they have a visitor waiting.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

Hi Sharon, 

I will have to check into Greetly. How do vendors and deliveries enter your building when staff use the bio-metric system?

We have a lobby and reception desk that we are looking to move away from staffing.

Christi - We use a bio-metric system which reads our fingerprint.  Therefore no badges to worry about or replace.  At our HQ building, we also use a system called Greetly by OfficeSpace for visitors and vendors.  When a visitor/vendor enters their details into the ipad in our vestibule, it sends an email, text message and phone call to the team member to let them know they have a visitor waiting.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

One approach that has worked well in many facilities is to keep the exterior/front door unlocked during business hours, but have it lead into a small, controlled lobby rather than directly into the administrative office space.

The lobby essentially acts as a security buffer zone. Visitors enter the lobby freely, but they cannot access the administrative office until they pass through a second secure door that is controlled by staff.

When designing the lobby, it can be helpful to size it so it supports several functions:

• Visitor waiting area with 2–4 seats

• A small workstation for administrative or facilities staff

• Space for deliveries and couriers so packages can be received without granting access to the secured office area

• Visitor check-in using visitor management software if applicable

This approach maintains a welcoming environment while still providing a controlled access point for the office.

A few additional considerations that can improve the experience and security:

• Doorbell camera or video intercom at the secure door so staff can communicate with visitors before granting access.

• Background music in the lobby, which can help create a more comfortable and professional environment for visitors.

• Flexible staffing: if a facilities or administrative staff member is not always stationed at the lobby workstation, the doorbell camera/video system allows someone elsewhere in the building to assist visitors when needed.

Overall, this configuration balances security, customer experience, and operational flexibility without creating the perception that the organization is "closed off" during business hours.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.

Our building is exploring the possibility of moving to a locked-entry model for security and operational efficiency, and I'm hoping to learn how others manage this.

If your organization has locked exterior doors, I'd like to hear how you handle the following:
• Staff entry (badge access, key fobs, etc.)
• Employees who forget their badges
• Vendor access for scheduled services
• Daily courier deliveries (Amazon, FedEx, UPS, Staples, etc.)
• Visitor check-in or guest access
• Overall security monitoring (reception desk, video intercom, facilities team, etc.)

We're particularly interested in understanding what systems or processes work well and any lessons learned along the way.

Thank you.