KPIs: Are You Using Them Wrong? Let's Get it Right, Use Them Properly and Get Better Results with Measurements That Matter
Available until March 24
Too many FM’s are measuring the wrong things because others are doing it or because they are ‘standard’ measurements. But are they useful? And if they are, how do they help get results? This session will delve into the art of performance measures, outline how to decide what to measure and what to do with the measurements to improve results and improve communications with senior management.